I just bought a Kobalt breaker bar from Lowes. I needed a breaker bar and went to Sears and didn't really like the Craftsman one they had and wasn't sure how the quality of the Companion or whatever brand they sell thats also their own brand was. It was only $12 so I almost bought it but decided to go check at Lowes too. Well they had a Kobalt for $25 that I liked so I got that. I was thinking the only nice thing about Sears was the lifetime warrenty. I've had a few Kobalt tools but not many but have been happy with what I have had. Well I noticed when I got home it said on the package Hassle Free Lifetime Warrenty. I hadn't paid attention to this in the store so I got to wondering. Will Lowes just exchange it for you or do you send it off or how does it work? I just wondered if anyone had to exchange a Kobalt tool and how it worked.
I like my women like I like my truck...Big & Black
Joined: Nov 2001
Reputation: 0 Garage: 1
For awhile Home Depot (sponsor of Tony Stewart driver of the #20 car), would take a craftsman tool and give you a husky replacement. It was at least a year or 2 ago prolly more, I think they were trying to get their name out there.
About 7 years ago I worked for an auto dealer chain inspecting/repairing cars for retail sales. The work I did there was your basic driveway repairs (bolt ons), but did it all day, everyday. I broke a 3/8 long handle Kobalt twice in 12 months. They replaced it without much trouble, but I didn't want to keep 2 ratchets in my box for WHEN it broke again. I bought a Snap On and will probably have it until I die.
Craftsman tools and their equivalents are good for the average guy who doesn't use them frequently, anyone earning a living out of a toolbox usually needs some of their tools to be a little better. As much as the members here repair their own stuff, I think their tool needs are somewhere in-between the retail stores and the tool trucks.
yeah i've got quite a bit of money invested into MAC tools and there is a diffrence. The gears in the heads are alot thicker and the handles dont flex near as much. i know it seems stupid to pay 450$ for a 3/8 and shallow and deepwell americans but there worth every penny IMO.